Payment processing, transaction systems, fraud prevention, and emerging payment technologies including digital wallets and cryptocurrencies.
The payments industry rewards specialization. Interchange economics, network rules, processor relationships, fraud risk models, and emerging payment rails each represent years of domain depth that generalist advisors rarely possess. Our payments practice brings nearly two decades of direct experience across merchant acquiring, issuing, payment facilitation, and emerging payment infrastructure—applied to strategy questions that require knowing how the plumbing actually works.
Interchange optimization is one of the most consistently overlooked sources of margin improvement for businesses that process significant payment volume. Most merchants accept their effective rate as fixed when in reality it's a function of card mix, transaction type, settlement timing, and MCC classification—all of which can be actively managed. We conduct interchange audits that identify where merchants are over-paying and structure remediation that is sustainable and compliant.
Fraud prevention strategy balances security with conversion. Overly aggressive fraud rules suppress legitimate transactions and damage customer experience; insufficient controls create loss exposure. We build fraud and risk management frameworks that are calibrated to the specific risk profile of the business—its customer base, transaction types, and channel mix—rather than applying generic thresholds.
Payment businesses generate extraordinary data about customer behavior, transaction economics, and operational performance. Trajectory Analysis synthesizes processing volume trends, fraud loss trajectory, merchant retention patterns, and competitive positioning into a clear picture of where the business is heading and what's driving it.
Conducted an interchange audit for a regional merchant acquirer, identifying $2.3M in annual interchange over-assessment across 800+ merchants through MCC reclassification and transaction routing changes.
Rebuilt the fraud scoring model for a digital payments platform, reducing false positive rates by 31% while holding chargeback loss ratios flat—recovering $4.1M in annual revenue from declined legitimate transactions.
Advised a vertical SaaS company on the economics and operational requirements of transitioning from referral to payment facilitation, projecting a 3.8x improvement in payment revenue per customer at scale.
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